Maiimi ◌ Mini Maiimi
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BUILD ON MOMENTUM  ◌  May 2026 Operational Guidelines  ◌  Field Team Reference
PT Mari Sini Bermimpi ◌ PT Mari Sini Bermain

May 2026
Field Team Guidelines

April momentum positif. Marketing efficiency improve, ROAS naik, Tiktok growing. Mei kita scale yang sudah work, fix yang belum, dan build foundation untuk Jun-Dec engine.

May Total Target
Rp 1.125B
Maiimi 965M + Mini 160M
April Achieved
Rp 938M
Including Jastip Rp 95M
Real MoM Growth Required
+33%
Excluding paused channel
Marketing Budget
Rp 212.78M
17% Maiimi ◌ 27.7% Mini

April 2026 Performance Readout

April performance positif untuk Maiimi B2C Ecom. Sales sedikit turun 4.31% tapi marketing efficiency improve signifikan. ROAS semua channel naik. Quantity sold actually naik. May tinggal scale momentum ini.

Complete April Revenue Breakdown
Rp 938.4M Actual
Forecast Rp 1.027B ◌ 6 channels active
Maiimi B2C Ecom
Rp 525.9M
56% contribution ◌ 74% to target
Maiimi B2B & Retail
Rp 220.1M
23.5% contribution ◌ 96% to target
Maiimi + Mini Jastip
Rp 95.2M
10.1% contribution ◌ PAUSE in May
Mini Maiimi B2C Ecom
Rp 51.8M
5.5% contribution ◌ 57.5% to target
Mini Maiimi Hampers
Rp 45.5M
4.8% contribution ◌ 114% to target

Maiimi Marketing Performance MoM (March vs April)

April marketing performance lebih baik dari March di hampir semua metric (sales, efisiensi, traffic, conversion). Ini momentum yang harus di-sustain di May.

Sales Total
Rp 549M Rp 525M
↓ 4.31% MoM
Quantity Sold
3,216 3,316
↑ 3.11% MoM
Ecom Ads Cost %
14.46% 12.44%
↓ 13.97% (more efficient)
IG Impression
3.98M 3.44M
↓ 15.62% MoM
IG Reach
1.90M 2.30M
↑ 17.21% MoM
IG Profile Visit
84.7K 77.0K
↓ 9.95% MoM
LPV Total (Marketplace)
2,275 2,559
↑ 12.48% MoM
Conv Rate Shopee
3.16% 3.99%
↑ 26.12% MoM
Conv Rate Tiktok
1.72% 2.50%
↑ 44.81% MoM
Sales Tiktok
Rp 111M Rp 138M
↑ 23.84% MoM
Sales Shopee
Rp 397M Rp 359M
↓ 9.58% MoM
Sales Tokopedia
Rp 41M Rp 28.9M
↓ 29.69% MoM

Insight & Action Areas

Insight 01 ◌ Build On This

Maiimi Marketing Performance Improving

April marketing efficiency naik signifikan. Marketing cost ratio turun dari 14.46% ke 12.44%. Quantity sold naik 3.11% meskipun sales rupiah turun 4.31%. Conversion rate semua marketplace channel naik. LPV total naik. IG Reach naik (meskipun Impression turun, kualitas reach lebih baik).

  • Ecom Ads Cost % 14.46% → 12.44% (more efficient)
  • Conv Rate Shopee 3.16% → 3.99% (+26.12%)
  • Conv Rate Tiktok 1.72% → 2.50% (+44.81%)
  • LPV Total 2,275 → 2,559 (+12.48%)
  • IG Reach 1.90M → 2.30M (+17.21%)
May Strategy: Sustain April efficiency level. Maintain Marketing Cost <13%. Iterate creative consistent, replicate winning audience patterns. Push upper funnel (Impression, PV) untuk feed Reach yang sudah growing.
Insight 02 ◌ Tiktok Growth Engine

Tiktok Channel Outperforming

Tiktok satu-satunya channel ecommerce yang growing di April. Sales naik +23.84%, qty naik +23.39%, conv rate naik +44.81%. Revenue share Tiktok stable di 26.24% meskipun Shopee turun.

  • Sales Tiktok Rp 111M → Rp 138M
  • Qty Tiktok 791 → 976 unit
  • AOV Tiktok stable di Rp 141K
  • Conv Rate Tiktok 1.72% → 2.50%
May Strategy: Scale Live session frequency dan budget Live Rp 20M. Channel yang growing perlu fuel. Maintain Tiktok ads cap, push organic content + Live untuk amplify momentum.
Insight 03 ◌ Maintain

Tokopedia Channel Decline

Tokopedia channel struggle di April. Sales turun 29.69%, qty turun 17.86%, conv rate turun 18.67%.

  • Sales Tokopedia Rp 41M → Rp 28.9M
  • Qty 168 → 138 unit
  • Conv Rate 2.70% → 2.19%
  • AOV stabil di Rp 209K (sedikit turun dari Rp 244K)
May Strategy: Tokopedia bukan focus area di May. Maintain mode minimal effort, target Rp 50M (capped). Tidak ada budget ads incremental. Focus & resource diarahkan ke channel high-momentum (Shopee, Tiktok).
Insight 04 ◌ Critical Path

Affiliate Severely Under Target

Target April Rp 213M, actual Rp 111M (52%). Top 1 contributor hanya Rp 3.16M (vs peak Rp 300M Jul 2025). Activation rate 1.85% (91 dari 4,913 active affiliate produce GMV).

Root Cause: Top Contributor decline tanpa replacement Hero. Sudah confirmed dari historical chart Sep 2025 onwards. Solution: MKT team maintain & grooming top performer (refer Top Contributor Re-Engagement Playbook). Build 3-Hero parallel system (current Hero + 2 new Heroes Q3).
Insight 05 ◌ Sustain

Maiimi B2B Retail Strong

Target Rp 230M, actual Rp 220.1M (5 transaksi Guardian). Net Value Rp 145M (margin ~66%). Channel ini stabil dan high-margin. Note: angka April exclude Yogya, Sociolla, dan retail partner lain yang sudah on-going tapi sales report belum tersedia.

May Strategy: Push existing client (Guardian + retail partners on-going) untuk re-purchase. Target maintain Rp 200M dari channel existing. Push Hotel & Brand pipeline (Westin, Four Points, Hyatt, Aman) untuk Rp 40M tambahan dari relationship yang sudah ada.
Insight 06 ◌ Scale This

Mini Maiimi Hampers 114% Outperform

Target Rp 40M, actual Rp 45.5M. 16 transaksi dengan AOV Rp 2.84M. ROI 15.81 (recovery dari 2.82 period 1). Demand untuk premium gifting jelas terbukti.

  • Best sellers: 60 Pax DIY Explorer Kit (Rp 8.4M), 30 Pax + NIB combinations
  • Repeat customer pattern: 04/13 ada 4 transaksi sehari
  • April demonstrates clear demand untuk premium gifting
May Strategy: Scale aggressive. Target Rp 60M Hampers (+31.9% MoM achievable). Replicate winning formula ke Mini Maiimi B2C content. Don't break what's working.

Key Performance Metrics

Yang harus achieved di May 2026. Tier 1 non-negotiable revenue. Tier 2 efficiency. Tier 3 affiliate. Tier 4 traffic & engagement.

Strategic Decision ◌ Channel Pause
Jastip Channel Paused di May 2026
Jastip April berkontribusi Rp 95.2M (Online Rp 77.3M + Offline Rp 17.9M). Profit margin sangat kecil karena dependency flash sale. Tidak sustainable untuk scale. Pause May untuk fokus channel high-margin (Hampers, B2B Retail, B2C dengan momentum efficiency) dan persiapan Mommy N Me popup (W4 Juni).
01

Revenue Metrics

Non-Negotiable ◌ Daily Pace Tracked
Channel April Actual May Target Daily Pace MoM Change Owner
MaiimiB2C Ecom Rp 525.9M Rp 725M Rp 23.4M +37.9% MKT Maiimi + DoS
ShopeeRp 359MRp 525MRp 16.9M+46%MKT Maiimi + DoS
TokopediaRp 28.9MRp 50MRp 1.6M+73%MKT Maiimi + DoS
Tiktok (incl Live)Rp 138MRp 150MRp 4.8M+8.7%MKT Maiimi + DoS
MaiimiB2B Hotel & Brand - Rp 40M Project Existing DoS
MaiimiB2B Retail (Guardian +) Rp 220.1M Rp 200M Project -9% DoS + Operations
MaiimiJastip Online + Offline Rp 95.2M Paused - -100% PAUSE May
MAIIMI TOTAL Rp 841.2M Rp 965M Rp 31.1M +14.7% DoS
Mini Maiimi
MiniB2C Ecom Rp 51.8M Rp 90M Rp 2.9M +73.7% MKT Mini Maiimi + DoS
Shopeeest. 41MRp 76.5MRp 2.5M+87%MKT Mini Maiimi + DoS
Tokopediaest. 7MRp 9MRp 290K+29%MKT Mini Maiimi + DoS
Tiktokest. 4MRp 4.5MRp 145K+13%MKT Mini Maiimi + DoS
MiniHampers Rp 45.5M Rp 60M Project +31.9% MKT Mini Maiimi + CR
MiniB2B Retail - Rp 10M Project NEW DoS
MINI MAIIMI TOTAL Rp 97.3M Rp 160M Rp 5.2M +64.4% MKT Mini Maiimi
GRAND TOTAL MAY 2026 Rp 938.4M Rp 1.125B Rp 36.3M +19.9% DoS

Note: Excluding Jastip Rp 95M dari April baseline, real growth dari sustainable channels = +33.4% MoM. Build on April momentum (efficiency + Tiktok growth) + Hampers scale = primary engine. Tokopedia capped di Rp 50M sebagai maintain target. B2B Retail exclude Yogya, Sociolla, dan retail partner lain yang sudah on-going (sales report belum tersedia).

02

Efficiency Metrics

Marketing Performance ◌ Build on April Momentum
MetricMarchApril ActualMay TargetStatus
Maiimi Ecom Ads Cost %14.46%12.44%<13%SUSTAIN
Maiimi Conv Rate Shopee3.16%3.99%4.0%+SUSTAIN
Maiimi Conv Rate Tiktok1.72%2.50%2.5%+SUSTAIN
Maiimi Conv Rate Tokopedia2.70%2.19%2.5%+MAINTAIN
Maiimi LPV Total (Marketplace)2,2752,5593,000+SUSTAIN
03

Affiliate Metrics

Re-Engagement ◌ Foundation Building
MetricApril ActualMay TargetAction
Total Affiliate GMVRp 111MRp 200MDoS personal re-engage
Affiliate Active4,9135,500+Recruitment continued
Affiliate with GMV91 (1.85%)150+ (2.7%)Improve activation rate
Top 1 Affiliate GMVRp 3.16MRp 30M+Lock Tier 1 Hero
Top 10 Cumulative (Tiktok)Rp 9.7MRp 50M+Scale Tier 2 Anak Emas
Affiliate share of B2C revenue~21%~27%Channel rebalance
04

Traffic & Engagement

Maiimi & Mini Maiimi ◌ IG + Tiktok
Maiimi IG (Apr 1-29)
MetricApr ActualMay Target
Views3,900,5124.5M+
Views from Ads94.8%<85%
Accounts Reached2,029,1932.5M+
Reach MoM-11.5%+10%
Interactions (Apr 1-22)12,20315K+
Interactions from Ads63.0%<55%

Critical: 94.8% Views dependency dari Ads. Goal May: kurangi dependency, scale organic.

Mini Maiimi IG (Apr 1-29)
MetricApr ActualMay Target
Views1,172,5551.3M+
Views from Ads82.2%<75%
Viewers501,416600K+
Viewers MoM+133.7%Sustain growth
Interactions71,43280K+
Interactions from Ads7.0%<10%

Mini Maiimi healthy organic engagement (93% non-ads). Sustain frequency yang work.

05

Marketing Budget May

Maiimi & Mini Maiimi ◌ Allocation by Bucket
Maiimi Marketing Budget — Rp 168.5M (17.02% of target)
BucketCategoryBudget% Target
PerformanceMeta AdsRp 35M3.54%
PerformanceTiktok AdsRp 25M2.53%
PerformanceShopee AdsRp 50M5.05%
PerformanceAffiliate CommissionRp 15M1.52%
PerformanceLiveRp 20M2.02%
Subtotal Performance (86.05%)Rp 145M14.66%
GrowthKOL & AffiliateRp 15M1.52%
GrowthProduct SeedingRp 5M0.51%
GrowthCampaign / ActivationRp 1M0.10%
GrowthCommunity EventRp 1M0.10%
Subtotal Growth (13.06%)Rp 22M2.22%
ExperimentCollaborationRp 250K0.03%
ExperimentExperimentRp 250K0.03%
Offline SalesRp 1M0.10%
TOTAL MAIIMIRp 168.5M17.02%

Performance Metrics: Target Blended ROAS 7+, Target GMV Affiliate Rp 200M, Target GMV Live Rp 200M, Avg CPV <Rp 50.

Mini Maiimi Marketing Budget — Rp 43.99M (27.50% of target)
BucketCategoryBudget% Target
PerformanceMeta AdsRp 12.5M7.81%
PerformanceTiktok AdsRp 2M1.25%
PerformanceShopee AdsRp 9.56M5.98%
PerformanceAffiliate CommissionRp 2.43M1.52%
PerformanceLiveRp 1M0.63%
Subtotal Performance (62.49%)Rp 27.49M17.18%
GrowthKOL & AffiliateRp 2.5M1.56%
GrowthProduct SeedingRp 2.5M1.56%
GrowthCampaign / Activation (IDI)Rp 11.5M7.19%
Subtotal Growth (37.51%)Rp 16.5M10.31%
TOTAL MINI MAIIMIRp 43.99M27.50%

Performance Metrics: Tiktok Ads ROAS 8, Shopee Ads ROAS 8, Target GMV Affiliate Rp 27M. Growth: IDI Investment included.

Total Marketing Budget May 2026: Rp 212.49M (16.85% of total revenue target Rp 1.125B). Performance bucket dominates (~81% of total budget) — disciplined allocation untuk sustain April efficiency, dengan Growth bucket sebagai investment untuk Q3-Q4 foundation.

Improvement Areas

Lima area kritis untuk reduce ads dependency, scale yang sudah work, maintain & groom top affiliate, push B2B existing client, dan build content foundation Jun-Dec engine.

A
Reduce Ads Dependency & Scale Organic
Build on Win
Context
Maiimi IG Views 94.8% dari ads. Interactions 63% dari ads. Ini ketergantungan yang harus dikurangi. Goal May: kurangi dependency traffic dari ads, dan scale content/format yang sudah work secara organic.
1
Audit Top-Performing Organic Content
MKT Maiimi audit Reels/Posts/Stories yang deliver organic Views & Interactions tertinggi April. Identify pattern: hook, format, topic, posting time, sound. Document jadi "Organic Playbook" untuk replication.
Owner MKT Maiimi
Deadline May 5
2
Scale Format yang Work
Tingkatkan quantity content dengan format yang proven organic-strong (Reels 60%, Posts 25%, Stories 15%). Target: turunkan Views from Ads dari 94.8% ke <85%, Interactions from Ads dari 63% ke <55%.
Owner MKT Maiimi
Deadline Start May 8
3
Sustain Ad Efficiency Baseline
April Ecom Ads Cost % 12.44%. Maintain <13% di May. Bukan over-spend untuk push, tapi sustain efisiensi yang sudah improving. Coordinate dengan MIL agency untuk creative refresh cadence.
Owner MKT Maiimi + MIL Agency
Deadline Weekly review
B
Affiliate Revitalization
Critical Path
Problem
Affiliate target Rp 213M, actual Rp 111M (52%). Top contributor hanya Rp 3.16M (vs peak Rp 300M Jul 2025). Activation rate 1.85%. Need re-engagement Top Contributor + tier system roll-out.
1
Top Affiliate Performance Maintain & Grooming
MKT team identify top affiliate performer existing. Maintain dengan generous commission Tier 1 Hero (15% commission), regular content brief & reward. Grooming process: develop 2-3 new Hero candidates dengan exclusive support, training, dan sample seeding. Build 3-Hero parallel system untuk redundancy.
Owner MKT Maiimi + Affiliate Intern
Deadline Start W1 May, ongoing
Refer to Re-Engagement Playbook
2
Tier System Roll-Out (Execute W1 May)
Audit existing 4,913 affiliate, identify top 30 di W1. Outreach 30 affiliates W1-W2. Sign 5-8 di Tier 2 Anak Emas. Sample seeding aggressive Tier 3.
Owner DoS + Affiliate Intern
Deadline Start May 1, ongoing
3
Activation Rate Fix
Current 91 dari 4,913. Action: prune list ke 2,500 quality affiliates. Improve content brief untuk standard affiliate. Target: 150 affiliate with GMV.
Owner Affiliate Intern
Deadline May 31
C
Scale Hampers Mini Maiimi
Capitalize on Win
Opportunity
Hampers April outperform 114% target dengan ROI 15.81. Demand untuk premium gifting jelas terbukti. May target Rp 60M (+31.9% MoM scale).
1
Replicate & Scale Winning Formula
Audit best-seller Hampers (60 Pax DIY Explorer Kit, 30 Pax + NIB combinations). Identify content yang drive sales. Replicate visual style dan scale frequency untuk drive higher volume di May menuju Rp 60M target.
Owner MKT Mini Maiimi
Deadline May 8
2
Maintain Ads Performance
April ROI Hampers 15.81. Maintain ROI 10.0+ di May. Ecom Ads Cost <10% of Hampers revenue. Don't over-spend, sustain efficiency.
Owner MKT Mini Maiimi + DoS
Deadline Ongoing
D
B2B Channel Expansion
High Margin Channel
Strength
Maiimi B2B Retail April Rp 220.1M (96% to target) dengan margin 66%. Channel ini stable dan high-margin. Push existing client untuk re-purchase + expand existing relationship.
1
B2B Hotel & Brand Pipeline
Target Rp 40M di May dari relationship hotel & brand yang sudah ada. Outreach existing client (Westin, Four Points, Hyatt, Aman) untuk re-purchase atau extension. Sample seeding + meeting follow-up.
Owner DoS
Deadline May 25
2
Mini Maiimi Retail & B2B Foundation
Target Rp 10M dari channel baru. Maternity hospital sebagai priority partner (corporate hampers untuk new parents). Build foundation Mini Maiimi B2B pipeline untuk Q2-Q3 contribution.
Owner DoS + MKT Mini Maiimi
Deadline May 31
E
Content & Owned Audience Foundation
Future Engine
Gap
Maiimi IG traffic 94.8% Views dan 63% Interactions dari ads — ketergantungan sangat tinggi. Mini Maiimi content overshoot target dengan healthy organic engagement (93% non-ads).
1
Content Pillar Restructure (Maiimi)
Shift dari promo-heavy ke 60% educational/lifestyle, 30% product, 10% promo. 5x feed/week (Mon-Fri). Daily 3-5 stories. 4-5 reels/week hook-driven.
Owner MKT Maiimi
Deadline Start May 8
2
Maiimi Content Quantity Up — Push Upper Funnel
Tambahkan quantity content Maiimi dengan quality yang sama untuk perbanyak upper funnel (Views, Reach, PV) secara organic. Capture & document winning formula Mini Maiimi (visual style, hook, posting time) sebagai reference, bukan untuk replicate langsung ke Maiimi.
Owner MKT Maiimi + MKT Mini Maiimi
Deadline Ongoing
3
3 Macro KOL untuk Maiimi
Eksekusi May 25-30 untuk brand Maiimi. Brief jelas, focus narrative product hero. Push month-end revenue + brand visibility. Refer Maiimi 4Pillar Strategy untuk allocation.
Owner MKT Maiimi + Affiliate Intern
Deadline May 30

Aggressive vs Conservative

Clarity dimana push hard, dimana hold. April momentum positif memberikan ruang untuk push lebih aggressive di area yang sudah work.

Aggressive

Push Hard di Area Ini
1
Scale Live Session
April Tiktok growing engine: sales +23.84%, conv rate +44.81%. Scale Live session frequency dan budget Rp 20M.
2
Top Affiliate Maintain & Grooming
MKT team reach out top performer ASAP. Maintain dengan Tier 1 Hero benefit + start grooming 2-3 new Hero candidates secara parallel.
3
Hampers Mini Maiimi Scale
April ROI 15.81 outperform 114% target. Don't break what's working. Push Rp 60M target.
4
Affiliate Recruitment Push
Push outreach untuk drive video post + target 150 affiliate with GMV. Foundation untuk Jun-Dec scaling.
5
B2B Existing Client Push
Push existing client untuk re-purchase. Rp 40M dari Hotel & Brand pipeline yang sudah ada relationship-nya.
6
Mini Maiimi Content
Maintain frequency yang sudah overshoot target. Don't break what's working.
7
Mommy N Me Pre-Event Marketing
Start H-30. Boost IG, KOL Mom 2-3 micro. Critical untuk popup success di W4 Juni.
8
3 Macro KOL Maiimi
Eksekusi May 25-30 harus perfect. Brief jelas, focus narrative product hero. Boost month-end revenue + brand visibility.

Conservative

Hati-Hati di Area Ini
1
Jastip Channel
PAUSE May.
2
Performance Ads Total Budget
Maintain Rp 110M. April efficiency improving, butuh sustain bukan over-spend.
3
Mini Maiimi Performance Ads
Maintain performance ads (waiting Growth Marketing Manager onboarding W3 May untuk strategic review).
4
Mini Maiimi Tiktok Ads
Budget hanya Rp 2M untuk testing. Belum proven channel.
5
New SKU Launch Maiimi
TIDAK launch SKU baru di May. Focus stabilize existing, prep Maliq Sept.
6
Collaboration Project
Budget Rp 250K (eksperimen kecil). Maliq prep masih in MOU phase.
7
Discount/Promo Strategy
Tidak pakai discount %. Push bundling promo dan freebies untuk drive AOV dan margin protection.

Week by Week Execution

Disiplin pacing. Setiap minggu punya theme yang jelas: foundation, activation, execution monitoring, push & finalize.

Week 1 (May 1-7) ◌ Foundation & Alignment
Target Revenue Rp 230M
May 1-7
DoS meeting dengan Retail & B2B partner (prep up untuk Q2-Q3 sales contribution)
DoS
Partner alignment
May 1-7
DoS + CEO + Marketing meeting dengan MIL (Ads Agency) — alignment target, budgeting, framework Q2
DoS + CEO + MKT Maiimi
Q2 framework agreed
May 1-7
Affiliate team reach out top 30 affiliate contributor
Affiliate Intern
Top 30 contacted
May 1-7
MKT team reach out Top Affiliate Performer ASAP — start maintain & grooming protocol
MKT Maiimi + Affiliate Intern
Top performer engaged
May 1-7
Maiimi Live: team meeting & evaluation, set up strategy April
MKT Maiimi + Live Team
Live strategy doc
May 5
Twindates 5.5 promo activation — Maiimi & Mini Maiimi (bundling, freebies, payday alignment)
MKT Maiimi + MKT Mini Maiimi
Promo live di marketplace
May 7
IDI progress monitoring
CICE + CEO
Status confirmed
Week 2 (May 8-14) ◌ Execution Focus
Target Revenue Rp 250M (cumulative Rp 480M)
May 8-14
Hampers performance monitoring (leads qty, GMV, % conversion)
MKT Mini Maiimi + PD
Weekly hampers report
May 8-14
Reach out potential affiliate dengan GMV Rp 10,000,000/month (30 affiliate)
Affiliate Intern + DoS
30 contacted
May 14
Mommy N Me pre-event marketing kickoff (H-30 dari event W4 Juni)
MKT Mini Maiimi
First IG announcement
May 14
Growth Marketing Manager onboarding
DoS + HR
GMM onboarded
Week 3 (May 15-21) ◌ Execution & Monitoring
Target Revenue Rp 290M (cumulative Rp 770M)
May 15-21
Focus eksekusi & monitoring semua action plan dari W1-W2
All teams
Execution on track
May 15-21
Performance evaluation MTD vs target — adjust strategi jika perlu
DoS + GMM
Mid-month review
May 18
IDI deliverable review (push 100% by May 31)
DoS + MKT Mini Maiimi
Status
May 20
Mid-month revenue checkpoint
DoS
Course correction
Week 4 (May 22-31) ◌ Push & Finalize
Target Revenue Rp 355M (cumulative Rp 1.125B)
May 22-31
Mommy N Me finalize offline activation prep (booth, SPG, inventory, marketing materials)
MKT Mini Maiimi + DoS
Activation ready
May 25-30
3 Macro KOL Maiimi deployment — eksekusi harus perfect
MKT Maiimi
Posts live
May 25-30
Payday push (intensified content + ads)
All teams
Sales spike
May 26
IMBEX Nov registration deposit
DoS
Slot confirmed
May 31
IDI 100% closure
DoS + MKT Mini Maiimi
Visual identity locked
May 31
May post-mortem + Jun planning
DoS + Team
Jun execution doc

Daily Operating Rhythm

Routine yang konsisten. Tidak ada room untuk drift.

Daily Check-in & Report

Sync via WA

  • Review yesterday revenue & metrics
  • Top 3 priorities today
  • Blocker escalation
  • Sales pace check vs daily Rp 36.3M
Check-out Review

Sync via WA

  • Closing report (revenue, conversion, content posted)
  • Tomorrow prep (priorities, blocker resolution, ads creative)
Friday ◌ Weekly Review

60 menit, full team + DoS

  • Total revenue MTD vs target
  • Per-channel breakdown
  • Marketing performance audit + creative review
  • Affiliate update
  • Next week action items

Emergency Escalation

Trigger points yang require immediate action. Don't wait until end of month untuk surface issues.

Trigger 01 ◌ Affiliate

Affiliate % to Target <70%

Jika cumulative metric affiliate (approach, video post, GMV) weekly <70% target, komunikasi langsung ke DoS. Action: re-evaluate outreach quality, content brief refresh, atau adjust tier strategy.

Trigger 02 ◌ Operation

Production Delay & Stock Issue

Komunikasi di grup core team transparan beberapa hari sebelum stock habis. Operation team harus give early warning untuk allow time-to-react (alternative supplier, expedited production, atau temporary listing pause).

Trigger 03 ◌ Live

Live Session Performance Drop

Jika Live performance drop consistently dari April baseline, new action plan & strategy rilis dari DoS. Re-evaluate host, script, schedule, atau product feature di Live.

Trigger 04 ◌ Revenue

Cumulative Revenue <80% Pace at Weekly Checkpoint

Field team urgent meeting. Decision: budget reallocation atau bundling promo push. Timeline: within 24 hours.

Trigger 05 ◌ Marketing

Ecom Ads Cost % >15% Sustained

Jika Ecom Ads Cost % >15% selama 5 hari berturut-turut (significant gap dari April baseline 12.44%), pause underperforming campaign. Audit creative + audience. Coordinate dengan MIL agency untuk strategy adjustment.

Trigger 06 ◌ Brand

IDI Agency Tidak Selesai by May 31

Escalate ke CEO untuk hard deadline. Worst case: launch repositioning Jun dengan provisional materials, IDI deliver July.

Roles & Accountability

Setiap role punya scope, daily/weekly cadence, monthly target, dan KPI yang clear.

M
MKT Maiimi
Primary Owner ◌ B2C Maiimi
Monitor daily revenue, content upload & scheduling.
Bottleneck report, content review, affiliate performance report, external list & budget decision.
ECOM target ◌ Manual & Jastip target
Content Post Tiktok ◌ Content Post Instagram ◌ Social Media Engagement Rate (Instagram, Tiktok) ◌ Reach Instagram ◌ Reach Tiktok
m
MKT Mini Maiimi
Primary Owner ◌ Mini Maiimi
Monitor daily revenue, content upload & scheduling.
Bottleneck report, content review, affiliate performance report, external list & budget decision.
ECOM target ◌ Manual & Jastip target
Content Post Tiktok ◌ Content Post Instagram ◌ Social Media Engagement Rate (Instagram, Tiktok) ◌ Reach Instagram ◌ Reach Tiktok
CR
CR Team
Customer Relations
Order management (process orders within 24 hours), problem-solving (cancellation rate maintain).
Respond time chat <1 jam 5 menit (Shopee), maintain chat performance min 90% (Tiktok & Tokopedia). Daily ecommerce review (25 review).
Penalty 0 untuk semua marketplace. Rating Toko Maiimi >4.9, Rating Mini Maiimi >4.9 (Shopee), >4.4 untuk Tiktok & Tokopedia.
KPIOrder processing speed, response time, shop health, customer satisfaction
K
KOL & Affiliate Intern
Affiliate Engagement ◌ Recruitment
Affiliate engagement, content brief deployment.
Top 30 affiliate audit, recruitment outreach, performance tracking.
KPIAffiliate video post, affiliate outreach, affiliate with GMV
D
Director of Sales
Strategic Lead ◌ All Channels
Revenue monitoring, escalation handling.
Team review, B2B partnership outreach, strategic decisions.
B2B existing client push (Hotel & Brand pipeline + Mini Maiimi B2B foundation), strategic alignment dengan MIL Agency, retail partner relationship Q2-Q3.
KPITotal revenue, B2B partnerships, foundation Jun-Dec
OP
Operations
Stock & Fulfillment
Stock availability, shipment accuracy, warehouse occupancy.
Early warning untuk stock issue (komunikasi grup core team beberapa hari sebelum habis).
KPIStock availability, % shipment error <0.1%, occupancy rate >70%
HR
HR
Hiring & Onboarding
W3 (May 14) Growth Marketing Manager onboarding. Pastikan onboarding plan ready, access tools, team introduction.
KPIGMM onboarded W3 May, smooth transition

End of May Success Definition

Tiga tier success. Must achieve adalah non-negotiable. Should achieve adalah important. Nice to have adalah bonus.

Must Achieve
Critical Non-Negotiable
  • Total GMV Rp 1.125B (95%+ minimum Rp 1.07B)
  • Maiimi GMV Rp 965M (B2C Ecom Rp 725M, B2B Hotel & Brand Rp 40M, B2B Retail Rp 200M)
  • Mini Maiimi GMV Rp 160M (B2C Rp 90M, Hampers Rp 60M, B2B Rp 10M)
  • Ecom Ads Cost % sustain April baseline (<13%)
  • Top Affiliate Performer maintain & grooming protocol started
  • IDI 100% delivered
  • Growth Marketing Manager onboarded W3 May
Should Achieve
Important
  • 5+ Tier 2 Anak Emas affiliate onboarded
  • 150+ affiliate with GMV
  • Mommy N Me popup prep on track (H-15 status: green)
  • Maliq MOU signed
  • B2B Hotel & Brand pipeline 2-3 partnership re-purchase
  • Mini Maiimi B2B foundation: 1+ maternity hospital partnership
Nice to Have
Bonus
  • Hampers SKU expand portfolio
  • New bundling catalog for improve AOV
  • Content creator team

Field Team Mindset

Cultural reminder dan principles yang akan kita pegang sepanjang May.

May adalah Build on Momentum Month. April marketing performance improving, Tiktok growing, Hampers outperform. Kita reduce ads dependency, scale organic content yang work, maintain & groom top affiliate, push B2B existing client, dan build foundation untuk Jun-Dec engine. Disciplined execution over heroics.
Director of Sales
Priority Hierarchy
  1. Reduce Ads dependency, scale organic content yang work
  2. Scale Hampers Mini Maiimi (proven winner)
  3. Maintain & Groom Top Affiliate Performer + grow new Hero candidates
  4. Push B2B existing client re-purchase (Hotel, Brand, Retail)
  5. Prepare Mini Maiimi repositioning + Mommy N Me popup (W4 Juni)
  6. Foundation for Jun-Dec scaling
Cultural Reminders
  • Data-driven decisions, bukan feeling-based
  • Transparent communication (good news fast, bad news faster)
  • Don't break what's working (April formula, Hampers, Mini IG content)
  • Speed over perfection (test, learn, iterate)
  • May adalah marathon, bukan sprint, sustain energy